How to Easily Reset MFA in Office 365 Accounts In Hindi
Sunday, February 1, 2026
Multi-Factor Authentication (MFA) has become an essential security feature for protecting Office 365 accounts. It adds an extra layer of security by requiring users to verify their identity through a second factor, such as a phone, authentication app, or hardware token, in addition to their password. While MFA significantly enhances security, there are times when users need to reset it due to lost devices, app issues, or forgotten authentication methods. In this article, we will guide you step by step on how to easily reset MFA in Office 365 accounts.
What is MFA in Office 365?
Before diving into the reset process, it’s crucial to understand what MFA is. Multi-Factor Authentication ensures that even if a password is compromised, unauthorized users cannot access the account without the second verification method. Office 365 offers several MFA options:
Microsoft Authenticator App – Generates a time-based code for login.
SMS or Voice Call – Sends a verification code via text message or call.
Hardware Token – Physical device generating verification codes.
Email Verification – Rarely used but can be configured for certain accounts.
Having MFA enabled greatly reduces the risk of cyberattacks, phishing, and unauthorized access.
Common Reasons to Reset MFA
There are several scenarios where you might need to reset MFA in Office 365:
Lost or Stolen Device – If your phone or authentication device is lost, you cannot access MFA prompts.
Changed Phone Number – MFA linked to an old number will stop working if you’ve switched numbers.
Authenticator App Issues – App errors or phone upgrades can prevent MFA codes from being generated.
Forgotten Security Settings – Users may forget backup options, requiring a reset.
Administrator-Requested Reset – In corporate setups, IT admins often reset MFA for security reasons.
Knowing the reason helps you choose the best reset method.
How to Reset MFA in Office 365 – User Method
If you are an Office 365 user and need to reset your MFA settings, follow these steps:
Step 1: Log in to Your Account
Visit https://portal.office.com and sign in with your Office 365 credentials.
If MFA is currently active but not working, you may need to use backup options like email or phone.
Step 2: Access Security Settings
Once logged in, click on your profile icon in the top-right corner.
Select My Account or View Account.
Navigate to Security Info or Additional Security Verification.
Step 3: Remove Existing MFA Methods
In the Security Info page, you’ll see your registered MFA methods.
Click Delete or Remove next to the method you want to reset.
Step 4: Add a New MFA Method
Click Add Method.
Choose your preferred authentication method, e.g., Microsoft Authenticator, phone number, or hardware token.
Follow the on-screen instructions to verify the new method.
Step 5: Confirm and Test
After setting up the new MFA method, log out and log in again to confirm it works properly. This ensures you can access your account securely.
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How to Reset MFA as an Administrator
For IT administrators managing multiple Office 365 accounts, resetting MFA for users can be done via the Microsoft 365 admin center or PowerShell.
Method 1: Using Microsoft 365 Admin Center
Log in to https://admin.microsoft.com with administrator credentials.
Navigate to Users > Active Users.
Select the user whose MFA needs resetting.
Click Manage multifactor authentication.
On the MFA page, select the user and click Reset MFA.
Inform the user that they will need to set up MFA again at their next login.
Method 2: Using PowerShell
For bulk resets or automation, PowerShell is efficient:
Connect to Microsoft 365 PowerShell using the following command:
Reset MFA for a user with:
The user will be prompted to configure MFA at their next login.
PowerShell is especially useful for large organizations managing multiple users at once.
Tips to Avoid MFA Issues
Resetting MFA can be inconvenient, so preventive measures are helpful:
Enable Multiple MFA Methods – Set up an authenticator app and phone number as backup.
Keep Backup Codes – Microsoft provides temporary backup codes for emergencies.
Update Device Information – Always update phone numbers and app devices after changes.
Use Trusted Devices – Mark frequently used devices as trusted to reduce MFA prompts.
Educate Users – Ensure team members know how to reset MFA themselves if needed.
Troubleshooting Common MFA Reset Problems
Even after following the steps, some users may face issues:
Issue: New MFA method not accepted
Solution: Clear browser cache or try a different browser.Issue: User cannot log in after reset
Solution: Check if the admin has blocked legacy authentication. Enable modern authentication if required.Issue: Authenticator app codes not working
Solution: Ensure the app’s time sync is correct or reinstall the app.Issue: MFA reset via admin not taking effect
Solution: Confirm the reset in the Microsoft 365 Admin Center and ensure the user logs out before trying again.
Benefits of Resetting MFA Properly
Resetting MFA correctly ensures:
Security Compliance – Maintains security protocols for corporate accounts.
User Accessibility – Users regain access without compromising credentials.
Reduced IT Support Load – Clear steps prevent repeated support tickets.
Data Protection – Prevents unauthorized access during device loss or changes.
Conclusion
Multi-Factor Authentication is a critical layer of security for Office 365 accounts. However, users and administrators may need to reset MFA due to lost devices, app errors, or organizational security policies. By following the user and admin steps outlined above, you can reset MFA quickly and securely without compromising account safety.
Remember to always keep backup verification methods and educate users on proper MFA practices. A proactive approach ensures a seamless and secure Office 365 experience for everyone.